Fatou's African Hair Braiding Info
Amenities
Health & safety
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Appointment required
Accessibility
Planning
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Appointments recommended
Payments
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Cash-only
Best PlaceJuice Reviews
The staff are friendly, kind and reliable. Making an appointment is a smooth process. The atmosphere is warm and inviting. The place itself is always clean and comfortable. I am happy to be a customer here. My hairstyles ALWAYS come out amazing by Pauline!????
This is my 2 time going to Fatou African hair braiding and each time i left extremely satisfied the salon is always clean. Fatou is very professional always on time and the salon is always crowded make sure to booked your appointment in advance and you won’t regret it I promise you that
Arrived on time but found another client being attended to. Had to wait for 35mins before taking my turn. My hairdo was well done though.
Sunday isn't the best day to be there since only one hairstylist is available.
Marie's hair braiding is phenomenal. Always on time, quality customer service and great work!! It is especially helpful to know that they are doing all of the COVID safety guidelines (wearing masks, cleaning station after every customer, social distanced stations). I love this place, the people and the owner!!
I had a came here a few days ago for the first time and they did a great job on my hair. I showed her a picture and it came out exactly how I wanted it. The people are very nice, great price, and the woman didn’t stop once from my hair she got it done faster than I thought it would be. I will definitely be coming back here
Fatou was great!! Very professional and personable .Nobody wants to be in the salon all day and she was quick and efficient. Love that she is open on Sunday. Called on Sunday and got my appointment for Monday morning at 9. Fatou greeted all customers and told them her name. Her customer service skills were great!!!
I Will definitely be going back next months for a touch up. I am picky about my braids but she did them exactly how I asked!!
Don't waste your money; Go somewhere else!
Waste of money, time & energy! I was charged $100 for a crochet that felt & looked like a bad weave. It looked like a giant hair hat.
First the woman doesn't tell me the correct hair to buy sending me on a wild goose chase. Waisted $80 on the extensions & $100 on the install.
I had her remove it in less than 24 hours. All I got was a "sorry" & a suggestion to come back to see a senior stylist...at cost, really!
Very disappointed ????
Got hair done here today with two little girls,it was so pleasant it was the first time for us there.First time the girls getting braid done .The staff is super friendly, mannerable and punctual.They ask us to be there at 9am, we got there at 8.50am,and they were already there. We were so comfortable. Will definitely not go anywhere else for hair braiding.
10 out of 10. Will recommend a friend .
Quick Facts About Fatou's African Hair Braiding
Fatou's African Hair Braiding has several strengths according to the comments provided. First, the staff is consistently described as friendly, kind, and reliable. This indicates that customers feel welcomed and valued when they visit the salon. Additionally, making an appointment is mentioned as a smooth process, suggesting that the salon is well-organized and efficient in managing bookings. The atmosphere is praised as warm and inviting, which contributes to a comfortable and enjoyable experience for customers. The cleanliness of the place is also highlighted, indicating that the salon maintains high hygiene standards.
Furthermore, Pauline, one of the hairstylists at Fatou's African Hair Braiding, receives exceptional praise for her hairstyling skills. Numerous comments express satisfaction and describe the hairstyles as amazing. This suggests that the stylists at Fatou's African Hair Braiding are highly skilled and capable of delivering impressive results.
Another positive aspect mentioned is the professionalism demonstrated by Fatou, the owner of the salon. She is described as always being on time and offering quality customer service. This indicates that the salon values punctuality and professionalism, creating a positive impression on customers. Additionally, COVID-19 safety guidelines are followed, including wearing masks, regularly sanitizing stations, and maintaining social distancing. This emphasis on safety enhances customer confidence and trust in the salon's commitment to health precautions.
The prompt also mentions that Fatou's African Hair Braiding is open on Sundays. This can be seen as a strength for those who are not able to visit the salon during weekdays and provides convenience for customers with busy schedules.
Moving on to the weaknesses of Fatou's African Hair Braiding, there are a few areas that need improvement according to the comments provided. One customer mentioned waiting for 35 minutes before their turn, indicating that wait times can be a concern at the salon. This suggests that the salon may struggle with managing appointments and ensuring timely service. It is also mentioned that there is only one hairstylist available on Sundays, which may contribute to longer waiting times and potentially affect the salon's ability to accommodate all customers effectively.
Some negative experiences are also expressed in the comments. One customer had a negative experience with their crochet hairdo, describing it as a bad weave. They were charged a substantial amount of money and felt unsatisfied with the result. This indicates that the quality of service may vary or that there may be inconsistencies in the hairstylists' skills. Additionally, there was a miscommunication regarding the correct hair to buy, resulting in wasted time and money for the customer.
Another weakness highlighted is the suggestion from one customer to see a senior stylist, implying that the original stylist may not have met their expectations or provided satisfactory results. This suggests that there may be a discrepancy in the skill levels among the stylists at the salon.
Overall, while Fatou's African Hair Braiding has several strengths, including friendly staff, a clean environment, and talented hairstylists, it is important for them to address the weaknesses mentioned. This includes improving appointment management, minimizing wait times, ensuring consistent quality of work across all stylists, and effective communication with customers regarding the recommended hair types. By addressing these areas, the salon can further enhance customer satisfaction and reputation within the community.
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Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 06:00 PM |
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